Siebel Sales (7.5, Fundamental) - Online Course

This course describes the new features and functionality of Siebel Sales 7.5. It is intended to complement the Siebel Sales 7 Fundamentals course. New functionality is presented in relation to business processes and best practices.

The course first describes the business requirements that drove the design of the new functionality. It then provides an overview of business processes and best practices in relation to the Sales organization. Product enhancements related to usability and personalization are described. The course then uses a business process focus to describe new functionality related to lead management, opportunity management, account management, forecasting, incentive compensation, and sales analytics.

The course includes six product demonstrations: usability and personalization, eSales and Sales integration, lead management, opportunity management, account management, and forecasting.