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Siebel 8.0 Customer Order Management Accelerated

Catégorie: Formation  Siebel
Format: Formation virtuelle avec formateur
Autres formats:
 
 

Siebel 8.0 Customer Order Management is a comprehensive suite of multi-channel applications that enables companies to manage products, pricing, contracts, quotes, and orders.

The first section of this course covers features and functions of Siebel COM that can be implemented as-delivered and administered through the client. Some content covers product modeling for the Communications, Media, and Energy (CME) industry.

The second section explores pricing fundamentals, such as price lists and volume discounts and then describes how to customize the underlying pricing procedures to implement advanced pricing policies such as attribute adjustments and discount matrices.

Learn To:
  • Create and administer simple products
  • Create component-based and attribute-based customizable products
  • Manage product promotions
  • Administer basic pricing policies
  • Configure pricing procedures
  • Implement attribute adjustments

A Live Virtual Class (LVC) is exclusively for registered students; unregistered individuals may not view an LVC at any time. Registered students must view the class from the country listed in the registration form. Unauthorized recording, copying, or transmission of LVC content may not be made.
 
 

Compétences acquises
 

  • Create attributes and domains, and assign them to a hierarchy

  • Create, version, and release a product record and its details

  • Describe Eligibility and Compatibility (E C) examples and usage scenarios

  • Create a product catalog

  • Create multiple product user interfaces

  • Create and administer promotions

  • Create constraints for customizable products

  • Add products to price lists and administer prices

 

  • Create a component-type customizable product by defining relationships

  • Administer aggregate discounts

  • Administer price lists for simple and configurable products

  • Configure price waterfall messages and displays

  • Configure signals and variable maps

  • Implement pricing policies based on attribute adjustments

  • Implement pricing policies based on discount matrices

  • Use Siebel Tools to modify pricing procedure workflow processes

Qui peut en profiter
 

  • Business Analysts

  • Functional Implementer

 

  • Technical Consultant

Préalables
 

  • Familiarity with Siebel Tools and configuration

 

  • Familiarity with scripting
 
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Training Class Enrollment Ask A Question About This Training
Code: D58253GC10
Format: Formation virtuelle avec formateur
Durée: 5
Certifié par: Oracle
Frais d’inscription (CAD): 6,180$
Oracle University Awards ExitCertified the North American Partner of the Year Award for 2011
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Live Virtual Class  Jul.23 - Jul.27.2012 course register
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Live Virtual Class  Nov.12 - Nov.16.2012 course register
Live Virtual Class  Nov.26 - Nov.30.2012 course register
6 Dates Offered      
   
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Siebel 8.0 Customer Order Management Accelerated Contenu détaillé
 
 
Customer Order Management Overview
 
Administering Simple Products
  • Describing simple products
  • Creating and entering detail for simple products
  • Versioning and releasing a product record
Administering Attributes and Classes
  • Describing attributes
  • Creating a class hierarchy
  • Creating attributes and domains, and assigning them to a hierarchy
  • Assigning products to the class hierarchy
  • Generating smart part numbers
Pricing Overview
  • Creating a new price list and price list line items
  • Creating volume discounts
Administering Catalogs and Categories
  • Describing a product catalog
  • Creating catalogs and categories
  • Adding products to categories
  • Understanding product catalog visibility
Administering Component-Type Customizable Products
  • Creating a component-type customizable product by defining relationships
  • Using a Workspace Project to manage, test, and release products, attributes, and classes
  • Using Time Slice reports to track changes within a given object/version during its life
Pricing Customizable Products
  • Describing component-based customizable product pricing strategies
  • Using the Pricing Designer to view and price a component-based customizable product
Administering Constraints
  • Creating constraints to enforce business logic during product configuration
  • Describing commonly-used rule types
Administering Eligibility and Compatibility
  • Describing Eligibility and Compatibility examples and usage scenarios
  • Defining Eligibility and Compatibility matrices
  • Administering Eligibility and Compatibility rules
Administering Promotions
  • Listing types of product promotions
  • Administering product bundles, coupons, and special configuration promotions
  • Administering eligibility and compatibility for product promotions
  • Using product promotions with quotes and orders
 
Administering Recommendations
  • Describing product and promotion recommendation functionality
  • Creating product and promotion recommendations
  • Defining messages using Unified Messaging administrative views
Administering Multiple Product UIs
  • Creating multiple product user interfaces (UIs) for a customizable product
  • Using user interface properties for additional functionality
  • Describing the logic governing product UI selection
Using Application Deployment Manager
  • Describing the Application Deployment Manager (ADM) architecture
  • Exporting product-related data from a Siebel application
  • Packaging product data for deployment using ADM
Modeling Communications, Media, and Energy Products
  • Listing business requirements and modeling challenges in Communications, Media, and Energy (CME)
  • Representing CME products in the Siebel application
  • Differentiating between predictive, interactive, and reactive product selection rules
Introducing Siebel 8.0 Pricing Configuration
  • Overview of Customer Order Management (COM) Entities
  • Product Types in Siebel COM
  • Overview of Pricing Management
Prerequisite Siebel Configuration Technology
  • Object Types and Definitions
  • Using Siebel Tools to Examine Object Definitions
  • Business Services in Siebel CRM Applications
  • Modifying Siebel Workflow Processes
Administering Basic Pricing Policies
  • Administering Price Lists
  • Creating Volume and Promotional Discounts
  • Administering Service Pricing
  • Creating Aggregate Discounts
  • Pricing Component-Type Customizable Products
Siebel COM Pricing Architecture
  • Understanding Pricing Procedures and Row Sets
  • Invoking Pricing Procedures
  • Understanding Signals
  • Configuring Variable maps
  • The Product Selection and Pricing Engine
  • The Row Set Transformation Toolkit Business Service
  • RSTT Transforms
Price Waterfalls
  • Generating a Price Waterfall
  • Extending a Price Waterfall
Configuring Advanced Pricing Policies
  • Implementing Attribute Adjustments
  • Implementing Discount Matrices
  • Implementing Hierarchical Discounts
  • Implementing Aggregate Volume Discounts


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