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R12 Oracle Sales Fundamentals

Format: Formation en classe avec formateur
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This course gives students a combination of instructor-led lecture and hands-on experience implementing Oracle Sales Release 12. Primarily designed for technically oriented students, this course covers the underlying architecture, technical components, implementation planning considerations, and implementation tasks essential for a Sales implementation project. Along with implementation tasks and details, this course provides an overview of Sales mandatory dependencies, enabling students to understand the entire scope of a Sales implementation project.

Through lecture, demonstrations, hands-on exercises, team activities, and classroom discussions, students gain an understanding of the scope of a Sales implementation project, including: implementation tasks, working with different components of the Sales suite of products, personalizing the UI, setting up and maintaining users, and running concurrent programs.

Learn To:
  • Personalize the UI to suit your requirements
  • Perform a secure implementation using various security features
  • Create Rule sets to filter leads
  • Set up the Universal Work Queue
  • Forecast the sales for your organization over a period
  • Access objects across multiple organizations

 
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Compétences acquises

 
  • Create Employees and Users, Import Resources, and assign roles and responsibilities to users

  • Understand implementation steps required to set up sales products

  • Describe integration points between Oracle Sales and Oracle Marketing applications

  • Understand Global Address formatting

  • Understand Oracle Sales related personalization features available in OA Framework

  • Create proposals for leads, opportunities or quotes

  • Understand iStore's shopping cart and ordering functionality and other key features

  • Understand features of Oracle's sales applications

 
  • Create leads and convert them into opportunities

  • Create opportunities and convert them into quotes

  • Describe Campaign Flows, schedules and target groups

  • Under geographic territories and named territories, set up in Territory Manager

  • Explain the Basic Sales Flow

  • Set up common components, such as Notes, Tasks and Calendars

  • Describe the Lead to Order Process

  • Create Customers and Contacts using Oracle trading Community Architecture model

Qui peut en profiter

 
  • Business Analysts

  • Functional Implementer

 
  • Sales Consultants

  • Technical Consultant

 
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Training Class Enrollment Ask A Question About This Training
Code: R12-SALES-FUND
Format: Formation en classe avec formateur
Durée: 4
Certifié par: Oracle
Frais d’inscription (CAD): 4,120$
Oracle University Awards ExitCertified the North American Partner of the Year Award for 2011
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R12 Oracle Sales Fundamentals Contenu détaillé

 
 
Overview of Lead to Order Process
  • Describing the E-Business suite
  • Associating job roles with the basic sales flow
  • Describing customer types
  • Describing the lead to order process
  • Understanding the sales cycle in Oracle Sales
Overview of Sales Products
  • Describe Oracle sales products like Sales, Telesales, Quoting, Proposals, Territory Manager, iStore, Incentive Compensation, and Sales Offline
  • Describe setups to make Oracle Telesales and Oracle Sales interoperable
  • Explain the differences between Oracle Telesales and Oracle Sales
  • Working with the Sales Dashboard
  • List the mandatory dependencies
Sales Security
  • Setting up Users
  • Implementing Customer Access Security
  • Implementing Sales Team Security
  • Enabling Multiple-Organization Access
Oracle Telesales
  • Setting Up Universal Work Queue
  • Setting Scripting Profile Options
  • Setting up Interaction Tracking and Wrap-up
Leads Management
  • Setting up the Qualification Engine
  • Setting up the Rating Engine
  • Setting up Channel Selection Engine
Opportunity Management
  • Setting Up Competitor Information
  • Creating Win Probabilities
  • Setting Up Sales Stages
  • Setting Up Sales Coaches
  • Setting Up Sales Methodologies
  • Viewing Opportunity History
  • Creating a quote from an Opportunity
Forecasting
  • Setting up Forecast Categories
  • Setting up Forecast Category Mappings
  • Using a Sales Methodology
  • Forecasting as a Sales Manager
  • Creating and Updating Forecasts
 
Sales Supplements in Oracle Sales
  • Setting Up Account Plans using Sales supplements
  • Setting Up Strategic Information using Sales Supplements
Territories
  • Implementing Territory Manager
  • Setting Up Territory Alignment
  • Using Territory Manager to set up Sales Territories
  • Mapping Named Accounts
  • Running the Territory Assignment Program
Proposals
  • Understanding the Elements of a Proposal
  • Defining Quoting and Proposal Dynamic Fields
  • Setting up Proposal Components
  • Setting Up RTF Files
  • Setting Up Proposal Templates
Quoting with Sales Contracts and Incentive Compensation
  • Setting up Quote Status and Transitions
  • Setting up Quoting Parameters
  • Setting up Defaulting Rules
  • Setting up Sales Contracts
  • Setting up Incentive Compensation
Sales Offline and Sales for Handhelds
  • Setting Up Connected Browser Functionality
  • Setting Up Outlook Integration
  • Understanding Synchronization Types and Process States
  • Downloading Data, Resolving Conflicts
OA Framework Personalization in Oracle Sales
  • Personalizing the Sales Dashboard
  • Personalizing the Opportunity Page
Opportunity Reports
  • Setting Up Opportunity Reports
  • Viewing various Opportunity Reports
Appendix: Product Catalog
  • Describing a Product Catalog
  • Adding an Inventory Item


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