ExitCertified Formation Formation de Java Solaris Red Hat IBM Symantec Siebel PeopleSoft
 
ExitCertified Formation Formation de Java Solaris Red Hat IBM Symantec Siebel PeopleSoft
 
start courses and schedules education savings it certification education solutions
recherche de formation
Faites confiance à votre formation en TI   |
Oracle University reconnaît ExitCertified comme Partenaire en formation de l’année en Amérique du Nord.

Fundamentals for Business Analysts (Siebel 8.0) - Self-Study Course

Catégorie: Formation  Siebel
Format: Formation individualisée sur DVD/CD
Autres formats:
 
 

Siebel 8.0 Fundamentals for Business Analysts examines Siebel applications in two dimensions. The first dimension, breadth, is covered two days of the course where students become familiar with the defining features of Siebel applications, such as Siebel Sales, Siebel Call Center, and Siebel Field Service. Students also explore Siebel automation options, such as Siebel Workflow, Assignment Manager, and Task UI. All of this exploration is reinforced with hands-on exercises with Siebel applications.

The second dimension, depth, is provided in the last three days of technical training, which provides business analysts knowledge and skills they need to participate in a Siebel implementation project. Students come away from the course with an appreciation of the logical structure of Siebel applications. Students explore key topics, such as the Siebel Web architecture, data access, and implementation best practices. In the final half of this technical section of this course, students use Siebel Tools to explore application customizations. Key topics include modifying the business logic and user interface to Siebel applications and using Siebel automation.

Learn To:
  • Navigate Siebel applications
  • Use a wide range of Siebel application functionality
  • Translate user requirements into technical specifications
  • Explore application configuration options using Siebel Tools
 
 

Compétences acquises
 

  • Navigate and work with data in Siebel applications

  • Use common Siebel business entities

  • Use common Siebel Sales features

  • Use common Siebel Call Center features

  • Use common Siebel Field Service features

  • Describe best practices for a Siebel implementation project

  • List the components of the Siebel Web architecture

 

  • Control access to views and customer data in a Siebel application

  • Create a company structure

  • Use Siebel Tools to examine object definitions

  • Describe how business and UI layer objects can be modified to meet user requirements

  • Use Siebel Workflow, Assignment Manager, and Task UI to meet user automation requirements

  • Design iHelp items to assist end users

  • Specify global deployment options for a Siebel application

Qui peut en profiter
 

  • Business Analysts

  • Project Manager

 

  • Technical Consultant
 
Buy This Training
Enroll For This Class
Oracle DB PeopleSoft Hyperion Ce cours autoformation est certifié par le .

Oracle University a nommé ExitCertified Partenaire de l’année 2011

Il y a une différence....découvrez-la.
Buy Training Now Ask A Question About This Training
Code: D67589
Format: Formation individualisée sur DVD/CD
Durée:
Certifié par: Oracle
Frais d’inscription (CAD): 2,301$
Oracle University Awards ExitCertified the North American Partner of the Year Award for 2011
Recherchez des cours semblables
Cours connexes

 

Fundamentals for Business Analysts (Siebel 8.0) - Self-Study Course Contenu détaillé
 
 
Navigating and Working with Data in the Siebel Interface
  • Introducing Siebel CRM Applications
  • Navigating Siebel applications
  • Creating, modifying, and deleting records
  • Querying for data
Common Siebel Business Entities
  • Representing customers with Accounts and Contacts
  • Describing tasks with Activities
  • Defining sales-related objects with Opportunities and Quotes
  • Resolving customer issues with Service Requests
  • Using Siebel business entities to implement business practices
Siebel Application Functionality
  • Siebel Sales scenario: Opportunity Management
  • Siebel Sales scenario: Forecasting
  • Other Siebel Sales Features
  • Siebel Call Center: service scenario
  • Siebel Call Center features (SmartScripts, Service Analytics, Hotelling and Multi-tenancy)
  • Siebel Field Service scenario
  • Assets and Warranties
Siebel Automation and Other Application Features
  • Siebel Workflow
  • Siebel Assignment Manager
  • Siebel Task UI
  • Other features (Siebel Search, Audit Trail, Reports, iHelp, Siebel Tools)
Best Practices for Siebel Implementations
 
Exploring the Siebel Architecture
  • Server-side components of the Siebel Web Architecture
  • Siebel client types
 
Access Control
  • Securing Siebel Applications
  • Controlling access to views
  • Controlling access to customer data
  • Creating a company structure
Exploring the Siebel Application Architecture
  • Understanding object definitions behind the Siebel user interface (UI)
  • Examining object definitions with Siebel Tools
Specifying Siebel Application Customizations
  • The Siebel Data Model
  • Siebel business components
  • Siebel business objects
  • Picklists and multi-value groups
  • Customizing UI elements
Specifying Siebel Automation
  • Defining Siebel Workflow
  • Using Assignment Manager to assign records
  • Automating user interactions with Task UI
Creating iHelp Items to Assist Users
 
Preparing for a Global Deployment
 


  ExitCertified is your Authorized IT Training Partner  
  Lorsque vous suivez un cours certifié chez ExitCertified, vous apprenez directement des concepteurs des produits que vous utilisez. Notre engagement envers la communauté des TI, de même que notre autorisation à offrir des cours certifiés, vous assurent une expérience de formation supérieure. Il y a une différence. Apprenez directement de la source.

Il y a une différence. Apprenez directement de la source.		  
Training Contacts  
   
Canada United States

Formation à Montréal :: 514.876.1666
Formation à Ville de Québec :: 514.876.1666
Formation à Ottawa :: 613.232.3948
Formation à Toronto :: 416.487.3948

Formation à Vancouver :: 604.633.3948
Formation à Victoria :: 1.866.328.3948
Formation à Calgary :: 403.291.2855
Formation à Edmonton :: 780.441.3948
Formation à Regina :: 1.866.328.3948

 Formation à Sacramento :: 916.669.3970
Formation à San Francisco :: 415.975.3948
Formation à San Jose :: 408.288.3948
Formation à Las Vegas :: 1.800.803.3948
Formation à Phoenix :: 602.889.9350
À travers le monde - 613.232.3948 Des questions?
Il nous fait plaisir de vous aider. Transmettez-nous ce formulaire par courriel et nous vous répondrons dans les plus brefs délais.
   



(c) 2012 ExitCertified Corp. Tous droits réservés.


ExitCertified est un fournisseur international agréé de formation en technologies. Voici quelques-uns de nos cours les plus souvent consultés :
 
Formation Sun Formation Oracle Formation Symantec Formation IBM Formation Red Hat :: Linux
Formation Java, Cours J2EE, Formation JSP, servlets, EJB, Struts, réseaux, Formation Solaris, Java Composite Application Platform (JCAPS), SeeBeyond, XML, Formation Solaris 10, certification Java, certification Solaris Cours PeopleSoft, 11g, Formation Oracle SQL, Oracle PL/SQL, DBA, Hyperion, Fusion Middleware, 10g, 9i, certification 11g, certification DBA, certification Oracle Formation NetBackup, Cours Veritas, protection contre les virus, sécurité des TI, certification Symantec DB2, OS/400, Formation zSeries, s/390, iSeries, AIX SUSE, Formation RedHat
         
Formation MySQL Formation Apple Formation en gestion de projet    
Base de données MySQL Cours Apple, Formation Leopard Formation du PMI