ACUCW2 - Administering Cisco Unified Communications Workspace Part 2: Advanced v8.0

Compétences acquises

• Advanced CUCM architecture and terminology
• How the CUCM Service and Platform GUIs and CLI work
• Activate, start, and stop CUCM services
• Configure base CUCM components, such as date time groups, device pools, and Call Manager groups
• Build a dial plan including route patterns, route lists, and route groups supporting both the NANP and dialing in Europe
• Deploy line/device Class of Service using partitions and calling search spaces and translation patterns for call blocking
• Use local route groups and global transformations to simplify your dial plan
• Build a dial plan supporting multiple sites with overlapping extensions
• Investigate globalization and the challenges of the NANP
• Configure advanced Class of Service capabilities such as time of day routing, client matter codes, and forced access codes
• Hunt lists and their configuration
• Use bandwidth management and call admission control tools to control calls between sites
• CUCM mobility features: extension mobility, device mobility, and unified mobility (single number reach)
• Configure presence and BLF
• Set up media resources to use for MOH and conferencing

Qui peut en profiter

• Administrators who need a more comprehensive understanding of the Cisco Unified Communications infrastructure
• Administrators, engineers, network architects, and integrators with overall responsibility for Cisco Unified Communications networks

Préalables

For this advanced administrative course, you should have experience performing basic CUCM administrative tasks, including IP Phone moves, adds, and changes, and you should have had exposure to the CUCM Administrative GUI. No understanding of router configuration is required.

Courses that provide the required background: